Remote Support allows our engineer to connect to your computer via the internet to resolve your problem. The engineer will take control of your PC as if he was actually sat at the PC. Providing you have a working internet connection most problems can be fixed remotely!

Remote Support benefits?

 There are many reasons why you might prefer to use Remote Support over an physical visit. Some of the reasons are:

• Quicker appointment times. Remote Support can usually be carried out within an hour or two of your call and sometimes it can be carried out instantly!
•  Less disruption. No waiting around for an engineer.
• No call out fees.
• Total security. You can view exactly what the engineer is doing on your PC and can be sure that your data is safe.

How does it work?

To use Remote Support you will need to download the client software.

To download it  click here .

You will be talked through the process over the telephone so do not worry if you are not sure what to do!

Standard rates apply.

Rates will be confirmed on phone.

At the moment we accept only all credit / debit cards or you can pay through paypal.
Please Ask the advisor to send you a invoice for the payments on your email address.
Follow the instructions given in invoice to proccess your payments details.